Fixing QuickBooks Could Not Connect to Email Server Issue

Several problems have been plaguing QuickBooks as users attempt to connect to the email server. Some users who have been attempting to send company emails using QuickBooks come across the error QuickBooks could not connect to the smail server. Misconfiguration in the QuickBooks Webmail can be a potential cause of this error. Within the ambit of this blog we shall come up with multiple method to fix QuickBooks could not connect to email server issue.


What provokes QuickBooks could not connect to the email server?

        Users may be providing wrong login information to access the email.

·         This error may result from incorrect email server configuration settings.

        Using an outdated QuickBooks version.

        Settings corresponding to the Internet set incorrectly.

        Poor internet connection is another cause.

 

Walkthrough for QuickBooks could not connect to the email server error

Alternative 1: Configure Webmail Preferences

        Run QuickBooks Desktop.

        Click on the "Edit" menu and then select "Preferences".

        Proceed to the "Send Forms" option.

        Choose the email account from the "My Settings" menu.

        Hit on "Edit".

        Now, click on the option to "Edit Email Information".

        Go to "SMTP Server Information".

        Fill in the appropriate fields with the correct server name and port number.

        Check the most used email server addresses for further details (POP3, IMAP, SMTP).

        Resend an invoice using QuickBooks Webmail after making the foregoing modifications to confirm that QuickBooks could not connect to email server issue got effectively resolved.

 

Alternative 2:  Reconfigure the I.E. settings

        Start off by opening the Internet Explorer.

        Click on the gear icon (top-right) and then go to "Internet Settings".

        After that, choose "Advanced".

        Then, pick the option to "Restore Advanced Settings".

        Follow up by hitting on "OK."

        Finally, try to send an email using the webmail.

 

Alternative 3: Update QuickBooks

        Run QuickBooks Desktop.

        Next, click on the "Help" tab and choose "Update QuickBooks" option.

        Mark Reset update option and then click on get update to start downloading the updates.

        Check if the error QuickBooks Could Not Connect to Email Server got fixed.

 

Conclusion!

This article provided a comprehensive overview of different alternative to fix QuickBooks Could Not Connect to Email Server error. Users who are still facing the issue can talk to our expert at the helpline 1 800 761 1787.

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