QuickBooks Company File is Missing/Can’t be found - How to fix it?
Facing problems in the form of errors while assessing your company file? No worries, as we shall help you retain your company file, while ensuring that there is no loss of data. All you need to do is ensure that you pay heed to all the directions laid down in this article.
The error message stating ‘Company file is missing or
cannot be found’ is a commonly encountered snag in QuickBooks and it
directly infers that your company file or your essential QuickBooks related
files got corrupted.
There could be a number of causes for this error message.
This error shows that the given company file cannot be connected to by the
QuickBooks software. Let us go through all the aspects of this error and
finally arrive at the various methods of rectifying this QuickBooks
Company File Not Found Error issue. So, keep read on!
You might see the following error message on your computer
screen:
What leads to “QuickBooks Company File Not Found” error?
There are numerous factors that could cause this mistake.
The following are some of the main causes of this error:
•
The original company file was accidentally
erased from local storage.
•
File extension-related problems.
•
The file given in the file path has been moved
to a different location.
Steps to Resolve the
QuickBooks company file is missing or cannot be found error
There are many ways to address the Missing QuickBooks Company
File Error. Make sure your version of QuickBooks is up to date before
implementing the following strategies. Additionally, make sure that any background-running
security programs have been turned off, including the firewall. So, let's get
started.
Method 1: Verify Connectivity of your network
•
Press "Win" and "R"
keyboard keys at the same time.
•
The Run Window appears. Type in ‘’cmd’’
and then Press the "Enter" key.[cmd infers the command
prompt].
•
Type "ipconfig/all" once the
command prompt window has opened.
•
Hit "Enter" and note down each server
name that appears on the screen.
•
Then, enter once more after typing "Ping"
and your server name.
•
If you notice any packet loss, there are
problems with the internet's connectivity. You can then try to access the
QuickBooks company file once more after fixing the network connectivity issue.
If your file is still inaccessible, jump to the next method.
Method 2: Manual search for your Company File(s)
Follow the instructions below to manually search for the
files:
•
Click the "Start" button, then
type the file extension (make sure it's followed by an asterisk (*) in the
"Search" dialogue box.
•
For an accountants copy file, type "*.qba,"
and for an accountants change file, type "*qby."
•
Look for the file in the directory of files with
the given extension.
•
When the desired file has been accessed,
right-click it and choose "Open File Location."
•
Now launch QuickBooks program again and view the
same file in the proper location to see if the issue has been fixed.
Method 3: Use the appropriate way to access a Specific file
Sometimes a user's un-authorized access to a file result in
an error regarding a missing company file. It is crucial that the Company file
be accessed correctly in this situation. Follow the instructions listed below
to ensure the same:
•
The actions listed below should be followed in
order to open a backup file:
o
Select the 'Open or Restore Company'
option from the 'File' menu.
o
Next, choose "Restore a Backup File"
and then press "Next."
o
Now you can look for the Backup file mentioned
with the .qbb extension.
·
Steps to open your Company file,
o
Select the "Open or Restore Company"
option from the "File" menu.
o
Click "Next" after selecting
"Open a Company File."
o
You may now add
the .qbw extension and then look for the file.
•
To open Accountant’s Transfer Copy File,
o
Click the "Open or Restore a Company
File" option under the "File" menu.
o
After that, select "Convert an
Accountant's Copy Transfer File" and then "Next."
o
Select Next in the following window.
o
You may now search for files with the.qbx
extension.
o
Launch it on your PC and save it.
Final Words!
We hope this guide helped you resolve all of the problems
with the missing company file by getting rid of the Company file is missing or
cannot be found error. We suggest you to contact the QuickBooks enterprise support Team
via our helpline i.e., 1-800-761-1787 if the issue continues.
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